美国伯腾BioTek Instruments     
美国著名的Bio-TeK(原宝特)公司是一家专门提供高性能生物分析系统的厂家。其主要产品是各酶标仪、微孔板检测仪，主要应用在药物筛选、临床诊断、基因和蛋白研究等生命科学和医学研究领域。在北京建有办事处，中文名称为：美国伯腾仪器有限公司
BioTek Instruments, Inc. 是微孔板仪器和软件研发、生产及销售领域的全球领先企业。BioTek 公司创立于 1968 年，创始人是佛蒙特大学医学院的生理学家 Norman Alpert 博士。凭借对医院安全与质量保证用测试设备解决方案市场的全心投入，BioTek 的生物医学部门逐渐成长为该领域最大、最成功的公司之一。抱着向新兴生命科学市场进军并充分利用非同位素免疫测定的使用日益广泛这一契机的美好愿望，BioTek 进入了微孔板仪器市场，并于 1981 年推出了自己的第一款微孔板酶标仪。从那以后，BioTek 逐渐发展成为以微孔板为基础、旨在提高医疗、制药、农业和研究等领域客户生产效率的解决方案市场的全球领先者之一。自生物医学部门于 2002 年被出售之后，BioTek 目前的业务已完全集中在微孔板仪器、自动化和软件领域，并继续保持为一家私有家族企业。总裁兼首席执行官 Briar Alpert 和业务发展副总裁 Adam Alpert（照片见右）对于他们能保持父亲一手打造成型的企业文化，并继续提供可促进生命科学研究的世界顶级仪器和解决方案而倍感自豪。

获得更好的响应
打造世界最顶级的微孔板仪器及软件是令 BioTek 脱颖而出的唯一优势。为清除科学发现过程中的障碍，我们将创新性的开发流程与在客户服务方面毫不动摇的全心投入融为一体。BioTek 承诺将不断超越您的期望，在我们业务中的每个环节都做到尽善尽美。因此不论与我们的哪位团队成员联系，您都将“获得更好的响应”。

更好的产品设计
我们的多职能项目团队具有渊博杰出的专业知识储备，包括在分子生物学、生物化学、机械学、电学、光学、微流学、软件、系统、服务和制造技术等领域的专家级知识。今天的各种新产品创新是我们整个员工团队认真听取并响应客户需求的结果。此外，我们还非常关注技术发展和新应用的趋势，以确保在设计新产品和改善现有产品时能具有全新的视角。正是通过这些措施，我们得以持续不断地以合理的价格向客户提供更高效的性能和更好的灵活性。

更好的客户服务
从客户的角度而言，我们的服务和支持（不论是售前还是售后）具有与我们仪器的质量和性能同等的重要性。我们不仅在尽力实现这一顶级服务标准，而且还会对其进行量化评估。我们委托一家独立机构按月随机抽取并调查一组客户和一组潜在客户。这些调查将量化评估我们在售前和售后客户支持方面的表现。BioTek 每个月达到或超越两个组期望的比例均高达 95% 以上。

更好的质量控制
我们的员工竭诚致力于确保提供高质量的产品和服务。我们持之以恒的改善流程措施包括向客户征询关于质量和产品功能的反馈意见，然后在产品的设计、验证、生产和测试中确保产品的性能和可靠性，作为我们 ISO 9001 质量体系认证的一部分。这一程序将确保我们所提供产品和服务的各个环节都将经过独立的审查监督。

产品从设计阶段开始一直到最终测试，将始终遵从各种美国标准和国际要求。

所有产品均直接或间接地获得美国国家标准与技术协会 (NIST) 的认可，并获美国食品药品管理局 (FDA) 的认证（如适用）。
所有产品均已按保险商实验室 (UL)、加拿大标准协会 (CSA) 和国际电工委员会 (IEC) 的标准进行型式测试，可确保操作安全。且大多数产品都因成功通过这些测试和持续进行的现场监控而获得了 TUV 标签。
为通过严格的电磁兼容性 (EMC) 以确保产品不会与其他设备产生干扰，并能在客户现场可靠运行，我们还新增和修改了一些设计。产品上的 CE 标签将保证这项测试已成功通过。
软件的设计、测试和文档均遵从 FDA 和 ISO 的指导准则。
在生产阶段，多职能团队将确保所有产品在每个生产阶段都能获得持续不断的充分支持。而创新的拉动系统技术和物料管理系统则将缩短从订货到交货的时间并最大程度地压缩不必要的开支。

BioTek通过ISO9001/ISO13485认证，是FDA注册的医疗器械生产厂商，其产品通过欧盟IVD（In Vitro Diagnositic Directive）认证。BioTek还提供IQ/OQ/PQ认证及FDA CFR21 PartⅡ tools，满足严格的质控要求。点击详细了解更多有关BioTek的 质量认证.

更广泛的业务网络
BioTek 总部位于美国佛蒙特州，可提供全球销售、服务和分销商支持。我们在德国 Bad Friedrichshall 的子公司和协调中心可为我们的欧洲分销商提供营销、服务和技术支持，并安排技术和应用专业人员与我们的分销渠道紧密合作。BioTek 已在中国、新加坡、印度、法国和英国建立起直接支持机构，并将继续向其他全球市场扩展直接支持机构的覆盖范围。我们将继续投资以确保我们在全球各地的仪器都能获得同等水平的服务。

在超一流的客户服务、技术支持中心、科学应用团队和精通专业知识的销售团队的支持下，我们公司上下对质量和价值的承诺就意味着您的流程将快速、高效而成功。从加快药物开发、促进基因组学和蛋白质组学的发展到生命科学研究和临床诊断，BioTek 都能帮助您获得更好的响应。

BioTek Instruments, Inc. is a global leader in the development, manufacture and sale of microplate instrumentation and software. The company's origins date back to 1968, when Dr. Norman Alpert, a physiologist at the University of Vermont Medical College, founded BioTek. Dedicated to providing test equipment solutions for the hospital safety and quality assurance markets, BioTek's Biomedical Division grew to become one of the largest and most successful companies in the field. Looking to expand into a growing Life Science market and capitalize on the increasing popularity of non-isotopic immunoassays, BioTek entered the microplate instrument arena, and in 1981 introduced its first microplate reader. Since then, BioTek has emerged as a global leader in microplate-based solutions that increase the productivity for customers engaged in healthcare, pharmaceutical, agricultural and research applications. With the sale of the Biomedical Division in 2002, BioTek today is completely focused on microplate instrumentation, automation and software and continues to be a privately held, family-run organization. Briar Alpert, President & CEO, and Adam Alpert, VP of Business Development, (pictured at right) take pride in maintaining the corporate culture their father inspired and providing world-class instruments and solutions that help accelerate life science research. Click here to see a BioTek History Timeline from 1981 to present.

Get a Better Reaction
Creating the world's finest microplate instrumentation and software is only part of what makes BioTek unique. We combine an innovative development process with unwavering dedication to customer service to help eliminate roadblocks in the scientific discovery process. BioTek promises to consistently exceed your expectations and is committed to achieving excellence in every facet of our business. When you contact a member of our team, you will Get a Better Reaction.

Better Product Design
Our multi-functional Project Teams have a remarkable in-house knowledge base including expertise in molecular biology, biochemistry, mechanics, electronics, optics, micro-fluidics, software, systems, service, and manufacturing technology. Today's new product innovations are a result of our entire staff listening and reacting to the needs of our customers. We also pay careful attention to trends in evolving technology and new applications to provide a fresh perspective when designing new products and enhancements. By doing so, we consistently deliver more performance and flexibility to our customers – at a reasonable price.

Better Customer Service
Customers cite our service and support, both pre- and post-sale, to be equally as important as the quality and performance of our instrumentation. Not only do we strive for this premier level of service, but we also measure it. Each month we commission an independent organization to randomly select and query a group of customers and potential customers. These surveys measure our performance in both pre-sale and post-sale customer support. Each month, BioTek continues to meet or exceed the expectations of both groups by more than 95%!

Better Quality Control
Our employees are committed to maintaining the high quality of our products and services. Our continual improvement process includes soliciting customer input on quality and product features, and then designing, validating, manufacturing, and testing products to ensure performance and reliability as part of our ISO 9001 Quality System registration. This program guarantees independent audits of all aspects of products and services that we offer.

Product compliance to U.S. and International requirements is necessary from the design stage to final test.

Products are directly or indirectly measurement traceable to the U.S. National Institute of Standards and Technology (NIST) and listed with the U.S. Food and Drug Administration (FDA) when appropriate.
Product designs are type tested to ensure safe operation per Underwriters Laboratory (UL), Canadian Standards Association (CSA), and International Electrotechnical Commission (IEC) standards. Most bear the TUV Mark for safety based on these tests and ongoing plant surveillance.
New and modified designs are subject to stringent Electromagnetic Compatibility (EMC) testing to ensure products will not interfere with other equipment, and can be expected to run reliably in customers' facilities. The CE Mark on products guarantees this testing was successfully conducted.
Software is designed, tested, and documented in compliance with FDA and ISO guidelines.
Manufacturing uses multi-functional teams to ensure continuous and adequate support for each product type at each manufacturing phase. Innovative pull system techniques and materials management systems are utilized to reduce lead times and minimize unnecessary costs.

BioTek is ISO9001/ISO13485 Certified, an FDA Registered Medical Device Manufacturer, and has appropriate products in compliance with the EU In Vitro Diagnostic Directive (IVDD). Our quality extends to your laboratory as well. BioTek offers optional validation (IQ/OQ/PQ) and FDA 21CFR Part 11 tools to ensure regulatory compliance. Learn more about BioTek's Quality Commitment here.

Better Reach
BioTek is headquartered in Vermont, USA with global sales, service and distribution support. Our German-based subsidiary and Coordination Center, located in Bad Friedrichshall, provides marketing, service and technical support for our European distribution, along with local technical and application specialists that work in partnership with our distribution channels. BioTek has established direct offices in China, Singapore, India, France, the UK and Switzerland and continues to expand direct support in other global markets. We are continually investing to guarantee the same level of service for our instrumentation worldwide.

Our company-wide commitment to quality and value - which is backed by superior customer service, technical support centers, scientific application groups and a deeply knowledgeable sales force - means your processes will be rapid, efficient and successful. From facilitating the drug discovery process to advancing life science research and clinical diagnostics, BioTek helps you Get a Better Reaction.